DESIRES Privacy Policy
Effective August 21, 2024
This Privacy Policy governs how DESIRES collects, uses, maintains and discloses information from users (each a “User”) of the DESIRES app and affiliated websites (“Website”). This Privacy Policy applies to the Website and to all products and services offered by DESIRES.
Personal Identification Information
We may collect personal information from users in a variety of ways, such as by visiting our website, registering, placing an order, subscribing to the newsletter, responding to a survey or filling out a form. User information may also be collected or directly requested when using our services, features or resources, such as your name, email address, postal address and phone number. We only collect personal information from users when they voluntarily provide this information to us. Users can refuse to provide requested personal information at any time.
We may collect non-personally identifiable information about Users when they interact with our Site. Non-personally identifiable information includes the browser name, the type of device and technical information about Users connecting to our Site such as the operating system and Internet service provider used and other similar information.
Web Browser Cookies
Our Site may use “cookies” to improve the User experience. Users’ web browser places cookies on their hard drive to record data and sometimes to track information about them. Users can configure their browser to refuse cookies or to be alerted when cookies are being sent. In this case, some parts of the Site may not function properly.
How we use the information collected
DESIRES collects and uses Users’ personal information for the following purposes:
– Improve customer service
The information you provide helps us respond to your needs more effectively.
– Personalize the user experience.
We may use the information collectively to understand how our users as a group use the services and resources offered on our website.
– To improve our website.
We may use the feedback you give us to improve our products and services.
– Process payments.
We may use the information you provide when you place an order only to fulfill the order. We do not share this information with third parties unless necessary to provide the service.
– To run a promotion, contest, survey or other website feature.
To send users information on topics we think they will be interested in.
– To send periodic emails.
We may use the email address to send users information and updates. It may also be used to answer questions and/or other requests. If the user decides to subscribe to our mailing list, he/she will receive emails with company news, updates, information about related products or services, etc.
If you do not wish to receive future emails, you will find information and instructions on how to unsubscribe at the bottom of each email, or you can contact us through our website.
How we protect your information
We take appropriate data collection, storage, processing and security measures to protect your personal information, username, password, transaction information and data stored on our website from unauthorized access, alteration, disclosure or destruction. The exchange of confidential and private information between the website and its users takes place over a secure SSL communication channel and is encrypted and protected with digital signatures. Our website is also PCI vulnerability compliant to create the safest environment possible for users.
Sharing your personal information
We do not sell, trade or rent users’ personal information to others. We may share general demographic information not linked to personally identifiable information about visitors and users with our trusted business partners, affiliates and advertisers for the purposes set out above.
Third Party Websites
Users may find advertising or other content on our website that link to the websites and services of our partners, vendors, advertisers, sponsors, distributors and other third parties. We have no control over the content or links that appear on these websites, and we are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may change constantly. These websites and services may have their own privacy policies and data protection statements.
Customer Support. Navigation and interaction on other websites, including websites linked to our website, are subject to that website’s own terms and policies.
Changes to this Privacy Policy
DESIRES App has the discretion to update this Privacy Policy at any time. When we do, we will update the update date at the bottom of this page. We encourage our users to periodically check this page for changes and to learn how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and to be aware of any changes.
You accept these terms
By using this site, you agree to these terms. If you do not agree to this policy, please do not use our site. Your continued use of the site after we post any changes to this policy will constitute your acceptance of those changes.
How to contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
DESIRES APP INC. – office[at]desires.email
Facebook Pixel
We use the Facebook Pixel on our website. We have implemented code on our website to do this. The Facebook Pixel is a section of JavaScript code that loads a collection of functions that allow Facebook to track the actions of its users when they visit our website via Facebook ads. For example, if you buy a product on our website, the Facebook pixel is activated and stores your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data, such as IP address, user ID) with the data in your Facebook account. Facebook then deletes this data. The data we collect is anonymous and cannot be viewed and can only be used in connection with advertising. If you are a Facebook user yourself and are logged in, a visit to our website is automatically assigned to your Facebook user account. We only want to show our services and products to those who are really interested in them. With the help of the Facebook pixel, our advertising measures can be better tailored to your wishes and interests. In this way, Facebook users (if they have allowed personalized advertising) can see suitable advertising. Facebook also uses the collected data for analysis purposes and its own advertising. Next, we will show you the cookies that were placed on a test page that integrates the Facebook pixel. Please note that these are only example cookies. Depending on the interaction on our website, different cookies are set.
Name: _fbp
Value: fb.1.1568287647279.257405483-6231591680620-7
Purpose: This cookie is used by Facebook to display advertising products.
Expiry date: after 3 months.
Name: fr
Value: 0aPf312HOS5Pboo2r..Bdeiuf… 1.0.Bdeiuf.
Purpose: This cookie is used to ensure that the Facebook pixel functions properly.
Expiry date: after 3 months.
Name: comment_author_50ae8267e2bdf1253ec1a5769f48e062231591680620-3
Value: Name of the author
Purpose: This cookie stores the text and name of a user who, for example, leaves a comment.
Expiry date: after 12 months.
Name: comment_author_url_50ae8267e2bdf1253ec1a5769f48e062
Value: https%3A%2F%2F test page…%2F (author’s URL)
Purpose: This cookie stores the website URL that the user enters in a text field on our website.
Expiry date: after 12 months.
Name: comment_author_email_50ae8267e2bdf1253ec1a5769f48e062
Value: author’s email address
Purpose: This cookie stores the user’s email address if it has been disclosed on the website.
Expiry date: after 12 months.
Messages
When you sign up for the Service, we will send you a message to confirm your registration.
By subscribing to messages, you agree to receive recurring automated marketing and informational text messages from DESIRES. Automated messages may be sent via an automatic telephone dialing system to the mobile phone number you provided during registration or any other number you designate.
The frequency of messages varies, and additional messages may be sent periodically on mobile devices depending on your interaction with DESIRES. DESIRES reserves the right to change the frequency of messages sent at any time to increase or decrease the total number of messages sent. DESIRES also reserves the right to change the feature code or phone number to which messages are sent.
Message and data rates may apply. If you have questions about your text or data plan, it is best to contact your wireless carrier. Your wireless carrier is not responsible for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Mobile Carriers
Mobile carriers are not responsible for delayed or undelivered messages.
Unsubscribe
You can unsubscribe at any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm the unsubscribe. No further messages will be sent. If you would like to receive messages from DESIRES again, simply sign up as you did the first time and DESIRES will start sending messages to you again.
Info
You can text “HELP” at any time for instructions on how to unsubscribe. If you need support with our services, please email us at support[at]desires.email
Number Transfer
You agree that before changing your mobile phone number or transferring your mobile phone number to another person, you must either reply “stop” to the original number or provide us with your old number at support[at]desires.email. The obligation to notify us as a result of the events mentioned above is a condition of receiving messages through this service.
Privacy Policy
If you have any questions about your information or our privacy practices, please visit our https://desires.app/de/datenschutz.
Changes to Notification Terms of Use
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Notification Terms of Use at any time. Such changes will be effective immediately upon posting. Your continued registration after such changes constitutes your consent to such changes.